20 Years of Dedication: Honouring Kavitha’s Incredible Journey at CroydonPlus

This year, CroydonPlus Credit Union proudly celebrates Kavitha’s 20th work anniversary - a milestone that reflects not just the passing of time, but a remarkable journey of service, dedication, and community impact.

Kavitha joined CroydonPlus in 2005 and, over the past 20 years, has become an essential part of our organisation. Her calm manner, keen attention to detail, and unwavering dedication to our members have made her a valued colleague and a trusted figure across the credit union. Her two decades of service are a true reflection of her commitment to delivering high-quality support to the communities we serve.

From managing member accounts to supporting internal operations, Kavitha’s influence is felt in every area of our work. She is always ready to help colleagues, offer guidance, and contribute her experience - especially during times of change and development.

Over 20 years, Kavitha has handled around 47,000 phone calls from members and processed more than £10 million in loans - impressive numbers that speak to her tireless dedication.

Beyond the figures, she’s known as a supportive mentor and a strong leader. One of her colleagues reflected ‘Kavitha is a great line manager and mentor to the loans team. She has guided me from reviewing my first loan to now successfully lending over £1 million to our members’.

As the longest-serving member of our team, Kavitha sets a standard for what it means to serve with consistency, care, and integrity.

Congratulations, Kavitha - and thank you for 20 outstanding years!