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An ethical digital account with Visa debit card

What is the Engage Account?

Engage is a fair and ethical digital account and contactless Visa debit card that works just like a high street current account - but with no hidden fees or unexpected costs! Engage is only available to Credit Union members.

Choose the type of Engage Account that suits your needs. There are two types of Engage Account available:

          Engage Classic Account  

          basic banking and low fees         

          Engage Premium Account

          ideal if you need to pay bills by direct debit

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Engage provides instant access to your money

Once your engage account is open, regular funds or your CroydonPlus loan can be paid directly into Engage account and you can immediately access cash from an ATM, shop online or instore using your contactless Visa debit card, pay your bills and easily manage your money with the Engage digital mobile app.

       Engage Accounts are FREE to open - from age 16+ Click Here for T's and C's

       FREE Digital banking app and contactless debit card

       Low fees and no hidden charges Click Here for T's and C's

       Withdraw cash at ATMs and Free cashback at participating retailers

       Pay your bills by transfer/standing order/direct debit

       Pay cash into your account at PayPoint (and Post Office - coming soon)

       Send/request money from others

       Earn cash rewards on everyday shopping and services

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Applying for an Engage Account is simple! First, make sure you are already a member of CroydonPlus Credit Union. Then click the blue button to register for an Engage Account in just a few minutes!

Do you want to know the minute your money is available to you?

There is no need to contact or visit CroydonPlus or call the customer services team, simply download the FREE Engage mobile app and receive instant notifications when your funds are paid into your Engage Account.

The app also provides you with up-to-the-minute balance and transaction information

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Engage: The account that rewards you!

With Engage you can earn up to 15% cashback at national and local retailers whenever you use your debit card to make a purchase.

For details of participating Engage reward retailers, download the Engage app today or visit

Contactless payments with your debit card or mobile phone
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The Engage Account is designed to make your life easier by packing all the features you need onto your mobile phone. As well as using your contactless debit card to make purchases, you can also use your smartphone to make contactless payments.

Never miss a bill payment with Engage Envelopes

Take the stress out of budgeting and paying household bills and set up virtual savings envelopes in the Engage mobile app to help you budget for things like utility bills, rent/mortgage, council tax or for a special purchase. Then, when your bills are due Engage can automatically pay them by standing order or direct debit, or release funds back into your Engage account to spend by debit card or to withdraw cash.

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With Engage your funds are 100% safe at all times

The Engage Account and Visa debit card is available exclusively to members via our network of Credit Union and community banking partners in the UK. Engage is issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference Number: 900025) to issue e-money and is a member of Visa. Please note that electronic money products are not covered by the Financial Services Compensation Scheme. Instead, any funds received are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent, your funds are protected against claims made by creditors

Should you require any further information on how your money is protected, please email

How To Use Your Engage Account

With a range of online help articles, how-to video tutorials and multiple automated call options, getting support for your Engage account is easy!


One of the easiest ways to access hassle-free support options just call 0333 202 3642.  Just listen to the menu options, then select which one you need support with.


The team at Engage, have created some easy to follow video guides on how to use and manage your Engage Account. These can be found here:

Engage Privacy Policy

To view the Engage Privacy Policy, please Click Here

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