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ABOUT US

CroydonPlus was originally established in 1999 as Croydon Savers Credit Union Ltd (Croydon Employees Credit Union); a credit union for Croydon Council staff.

In 2004 we expanded our membership, savings and loans services to anyone living or working in Croydon and in 2010 changed our name to Croydon Merton & Sutton Credit Union to reflect our expansion into Merton and Sutton. In February 2016 we changed our name to CroydonPlus to mark the beginning of a sustained process of modernisation for current and new members, as we respond to the opportunities and challenges of financial services in the digital age.

As we have grown, our purpose has remained the same: to provide local people with an accessible, secure and ethical way of saving and borrowing money.

While our new name is CroydonPlus, we continue to trade as Croydon Merton & Sutton Credit Union and we’re authorised by the Bank of England’s Prudential Regulation Authority (Firm number 213603. Registration Number 569C) and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Members savings are protected through the Financial Services Compensation Scheme (FSCS).

Our office team based in Croydon look after daily transactions and operations. The team includes paid staff and volunteers, with both providing support to customers at additional locations in Merton and Sutton.

The Credit Union is managed by a Board of Directors. A Loan Panel and Supervisory Committee assists the Board and office team.

Today, we still have the same goals as when we were formed but we are moving with the times and responding to our members changing needs.

We continue providing a safe, ethical and affordable way of helping our members manage their money. 

Croydon Plus is the trading name of Croydon Merton & Sutton Credit Union Ltd (CMSCU Ltd). Registered address: 221 The Lansdowne Building, 2 Lansdowne Road, Croydon CR9 2ER

Croydon Merton & Sutton Credit Union Ltd is authorised by the Prudential Regulation Authority (Firm reference number 213603) and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme.


In respect of deposits, an eligible depositor is entitled to claim up to £85,000. For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all the eligible depositor’s accounts with the credit union, including their share of any joint account, and not to each separate account. For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS websites, watch the FSCS Your Savings Are Protected film or call 0800 678 1100 or 020 7741 4100.

DATA PROTECTION

CroydonPlus – the trading name of Croydon Merton & Sutton Credit Union – is also registered with the Information Commissioner’s Office (ICO) – reference number Z9325193 – meaning you can be confident your personal information is safe with us.

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