Christmas & New Year Operating Hours – Account Deadlines

Over the seasonal period, our office hours are changing. This will affect how you can access your funds, loans and our services. Please see below for details:

  • Loan Deadline: Monday 19 December. If loan applications are submitted with all required details by this date, we will aim to make a decision on the loan for signing on Thursday 22 December signatory.
  • Office Closed: Our office will close on 23 December. The deadline for share withdrawals and financial transfer using the online service is 4pm on this date. Any requests received after this time, will not be processed until we reopen after the New Year (3rd January)
  • Office Reopens: Our office will reopen on Tuesday 3rd January when our telephones will open at 11am.

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